Pulsarpay respects your privacy. This Privacy Policy explains how Pulsarpay collects, uses, stores, discloses and protects information when you use the Pulsarpay website, APIs, platform and related services (the “Services”). By using the Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Information You Provide
When you create an account or use the Services, we may collect: Name, Email address, Company name (if applicable), Billing information, Support communications, and Credentials or information necessary to enable integrations.
Usage Information
We may collect information regarding how you use the Services, including: Requests executed, Usage/balance consumption, API logs, IP addresses, Device identifiers, Browser information, Dates/times, and Technical metrics.
Payment Information
We may collect information relating to payments or prepaid funding, including: Funding history, Usage amounts, Transaction records, and Payment status. Pulsarpay may use third-party payment processors and may not store complete payment card or financial instrument details.
Third-Party Integrations
If you connect software, agents, APIs or third-party services, we may process information necessary to operate those integrations.
2. How We Use Information
We may use information to: Provide and operate the Services, Authorize and process requests, Manage balances and billing, Support settlement with integrated providers, Improve performance and security, Detect fraud/abuse, Provide support, Comply with legal obligations, and Develop/improve features.
3. Legal Bases for Processing
Where applicable, we process information based on: Performance of a contract, Compliance with legal obligations, Legitimate interests, and Consent, where required.
4. How We Share Information
We do not sell personal information.
We may share information with: Service Providers (Hosting, Payment processing, Analytics, Security, Support), Integrated Providers or Agents (to authorize usage and enable integrations), Legal Compliance (when required by law), and Corporate Transactions (mergers, acquisitions, reorganizations).
5. Data Retention
We retain information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, enforce agreements, and maintain records. Certain logs may be retained after account closure.
6. Security
We implement reasonable technical, organizational and administrative safeguards including encryption in transit, access controls, and security monitoring. No method of transmission or storage is completely secure.
7. Your Rights
Subject to applicable law, you may request Access, Correction, Deletion, Objection/Restriction, Portability, or Withdrawal of consent. Requests may be directed to: nicolas@pulsarpay.io.
8. Cookies and Similar Technologies
We may use cookies for Authentication, Security, Analytics, User preferences, and Site performance. You may manage cookies through browser settings.
9. International Data Transfers
Information may be processed or stored in jurisdictions other than your own. We take reasonable steps to protect information consistent with this Policy.
10. Children’s Privacy
The Services are not directed to individuals under 18. We do not knowingly collect personal information from minors.
11. API Data and Request Content
If you use Pulsarpay for requests: we process data necessary to execute requests, we do not claim ownership over your content, and we may use request data to operate, secure and improve the Services. We do not use request content for unrelated purposes.
12. Communications
We may send service-related communications, security alerts, administrative notices, and updates. You may opt out of promotional communications.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Continued use of the Services constitutes acceptance of changes.
14. Contact
Questions regarding this Privacy Policy may be directed to: nicolas@pulsarpay.io.
15. Jurisdiction-Specific Rights
Where applicable law grants additional privacy rights, those rights apply as required.
16. Important Note Regarding Pulsarpay’s Model
Pulsarpay processes information relating to prepaid balances and service consumption solely to operate the platform. Pulsarpay does not sell user profiles or commercialize personal data.
17. Entire Policy
This Privacy Policy forms part of your use of the Services and should be read together with the Pulsarpay Terms of Service. By using Pulsarpay, you acknowledge that you have read and understood this Privacy Policy.